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THORLO

Find answers to all your Thorlo order FAQs: cancellations, address changes, discounts, tracking, payments, gift cards, and feedback.

Order | Thorlo FAQ

Orders & Returns

Shipping Terms

How do I process a return or exchange?

What is THORLO's Lifetime Guarantee?

How can I partner with THORLO?

Partnership

How can I change my email address?

How can I reach out to you?

I lost my order/tracking number. Can you resend it to me?

I want to stop receiving SMS promos

What are the payment options accepted?

Can someone call me?

I want to unsubscribe to your mailing list

Care

What are the terms of Service?

What is your cookie policy?

What is your privacy policy?

Policy

Do you have a loyalty program?

Loyalty

What are the socks made of?

Where are your socks made?

Why  does THORLO use synthetic fabric?

What size should I buy?

What are the best socks for sweaty feet?

Do your socks contain latex?

Do the socks shrink?

Do you have 100% wool socks?

Do you have cotton socks?

Do you have socks for large calves?

How can I find items on sale?

Do you have socks for diabetics?

Could you help in understanding what contributes to the cost?

What are the sock height options?

How can I give feedback about your products?

How can I learn about new releases?

How should I care for my THORLO socks?

How are Running and Tennis socks different?

How are the Running and Walking socks different?

How are the Running and Basketball socks different?

How are the Golf and Diabetic socks different?

How are Walking and Golf socks different?

How are the Maximum and Moderate Hiking socks different?

How are the Light Running and Light Walking socks different?

How are the Walking and Distance Walking socks different?

How are the Tennis and Basketball socks different?

How are the Walking and Diabetic socks different?

How are the Maximum Cushion Hiking and Maximum Cushion Trekking socks different?

How are the Running, Tennis and Basketball socks different?

How are the 84N and Maximum Running different?

How are the Maximum Running and Light Running socks different?

Moderate Walking vs Light Walking

How are the Maximum Tennis and Light Tennis socks different?

How are the Maximum Cushion Extreme Cold and Mountaineering socks different?

Product Comparisons

What are the features of the Maximum Cushion Running sock?

What are the features of the Light Cushion Running sock?

What are the features of the Light Cushion Tennis sock?

What are the features of the Moderate Cushion Golf sock?

What are the features of the Maximum Cushion Basketball sock?

What are the features of the Light Cushion Pickleball sock?

What are the features of the Maximum Cushion Tennis sock?

What are the features of the Moderate Cushion Hiking sock?

What are the features of the Ultra Light Cushion Hiking sock?

What are the features of the 84N Runner sock?

What are the features of the Maximum Cushion Hiking sock?

What are the features of the Light Cushion Walking sock?

What are the features of the Maximum Cushion Walking sock?

What are the features of the Moderate Cushion Walking sock?

What are the features of the Light Cushion Ski Custom Fit sock?

What are the features of the Maximum Cushion Ski Comfort Fit sock?

What are the features of the Light Cushion Outdoor Athlete sock?

What are the features of the Maximum Cushion Trekking sock?

What are the features of the Light Cushion Ski Performance Fit sock?

What are the features of the Moderate Cushion Trail Running sock?

What are the features of the Moderate Cushion Military Boot sock?

What are the features of the Moderate Cushion Desert Boot sock?

What are the features of the Maximum Cushion Combat Boot sock?

What are the features of the Moderate Cushion Western Boot sock?

What are the features of the Light Cushion Casual/Dress sock?

What are the features of the Light Cushion Postal Compression sock?

What are the features of the Moderate Cushion Anti-Fatigue sock?

What are the features of the Moderate Cushion Western Dress socks?

What are the features of the Light Cushion Western Boot sock?

What are the features of the Moderate Cushion Work sock?

What are the features of the Moderate Cushion Postal Uniform sock?

What are the features of the Maximum Cushion 12 Hour Shift sock?

What are the features of the Moderate Cushion Steel Toe Work sock?

What are the product cushion thickness options?

Product Features

Product

How do I become a retailer?

Retail

What’s the story of Thorlos?

About us

How does the Try Now Before You Buy program work?

Why does the Try Before You Buy program place an authorization on my credit card?

Try Now Buy Later