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To protect our customers from fraud attempts, unfortunately we do not make changes on either shipping or billing address of open orders.&#xA0;If you need them changed, please reach out to our customer service.<a href="https://thorlo.com/pages/contact-us" rel="noopener noreferrer" target="_blank">Click here</a> so they can make the necessary adjustments.<a href="https://thorlo.com/pages/contact-us" id="isPasted"></a>

To protect our customers from fraud attempts, unfortunately we do not make changes on either shipping or billing address of open orders. If you need them changed, please reach out to our customer service so they can make the necessary adjustments

Can I change the shipping or billing address of my order?

Order

Can I cancel my order?

Can you apply my discount?

Where is my order?

Why do you charge my credit card before my order ships?

Can I buy a gift card?

Can I make changes to any of the items in my order?

How can I give feedback about your products?

How can I learn about new releases?

How should I care for my THORLO socks?

Can I get a discount?

What is the order delay?

Are there any shipping fees?

How long will it take to get my order?

Do you ship overseas?

Where do you ship from?

Can I ship to a shipping company or freight forwarder?

Shipping

Why was my order returned to you?

What is your return and exchange policy?

Returns & Exchanges

What is Order Protection?

How do I file a claim with Order Protection?

What does Order Protection cover?

How do I purchase Order Protection?

Shipping Insurance (Order Protection)

Do you have partnerships with influencers and athletes?

Partnership

How can I change my email address?

How can I reach out to you?

I lost my order/tracking number. Can you resend it to me?

I want to stop receiving SMS promos

What are the payment options accepted?

Can someone call me?

I want to unsubscribe to your mailing list

Care

What are the terms of Service?

What is your cookie policy?

What is your privacy policy?

What is Thorlo's Lifetime Guarantee?

Policy

Do you have a loyalty program?

Loyalty

What are the socks made of?

Where are your socks made?

Why  does THORLO use synthetic fabric?

What size should I buy?

What are the best socks for sweaty feet?

Do your socks contain latex?

Do the socks shrink?

Do you have 100% wool socks?

Do you have cotton socks?

Do you have socks for large calves?

How can I find items on Sale?

Do you have socks for diabetics?

Could you help in understanding what contributes to the cost?

What are the sock height options?

How are Running and Tennis socks different?

How are the Running and Walking socks different?

How are the Running and Basketball socks different?

How are the Golf and Diabetic socks different?

How are Walking and Golf socks different?

How are the Maximum and Moderate Hiking socks different?

How are the Light Running and Light Walking socks different?

How are the Walking and Distance Walking socks different?

How are the Tennis and Basketball socks different?

How are the Walking and Diabetic socks different?

How are the Maximum Cushion Hiking and Maximum Cushion Trekking socks different?

How are the Running, Tennis and Basketball socks different?

How are the 84N and Maximum Running different?

How are the Maximum Running and Light Running socks different?

Moderate Walking vs Light Walking

How are the Maximum Tennis and Light Tennis socks different?

How are the Maximum Cushion Extreme Cold and Mountaineering socks different?

Product Comparisons

What are the features of the Maximum Cushion Running sock?

What are the features of the Light Cushion Running sock?

What are the features of the Light Cushion Tennis sock?

What are the features of the Moderate Cushion Golf sock?

What are the features of the Maximum Cushion Basketball sock?

What are the features of the Light Cushion Pickleball sock?

What are the features of the Maximum Cushion Tennis sock?

What are the features of the Moderate Cushion Hiking sock?

What are the features of the Ultra Light Cushion Hiking sock?

What are the features of the 84N Runner sock?

What are the features of the Maximum Cushion Hiking sock?

What are the features of the Light Cushion Walking sock?

What are the features of the Maximum Cushion Walking sock?

What are the features of the Moderate Cushion Walking sock?

What are the features of the Light Cushion Ski Custom Fit sock?

What are the features of the Maximum Cushion Ski Comfort Fit sock?

What are the features of the Light Cushion Outdoor Athlete sock?

What are the features of the Maximum Cushion Trekking sock?

What are the features of the Light Cushion Ski Performance Fit sock?

What are the features of the Moderate Cushion Trail Running sock?

What are the features of the Moderate Cushion Military Boot sock?

What are the features of the Moderate Cushion Desert Boot sock?

What are the features of the Maximum Cushion Combat Boot sock?

What are the features of the Moderate Cushion Western Boot sock?

What are the features of the Light Cushion Casual/Dress sock?

What are the features of the Light Cushion Postal Compression sock?

What are the features of the Moderate Cushion Anti-Fatigue sock?

What are the features of the Moderate Cushion Western Dress socks?

What are the features of the Light Cushion Western Boot sock?

What are the features of the Moderate Cushion Work sock?

What are the features of the Moderate Cushion Postal Uniform sock?

What are the features of the Maximum Cushion 12 Hour Shift sock?

What are the features of the Moderate Cushion Steel Toe Work sock?

Product Features

Product

How do I become a retailer?

How do I reach my local sales rep?

Retail

What’s the story of Thorlos?

About us

How does Try Now work?

Why does TryNow place an authorization on my credit card?

When does my trial period start?

Try Now Buy Later

Can I change the shipping or billing address of my order?Updated a year ago