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THORLO

We do our best to accommodate order modifications or cancellations.
Kindly note that some requests may result in having you reprocess your order online.
Please allow 1-3 business days for our team to confirm eligible order modifications.

We do our best to accommodate order modifications or cancellations.
Kindly note that some requests may result in having you reprocess your order online.
Please allow 1-3 business days for our team to confirm eligible order modifications.

Can I cancel my order?

Order

Can I change the shipping or billing address of my order?

Can you apply my discount?

Where is my order?

Why do you charge my credit card before my order ships?

Can I buy a gift card?

Can I make changes to any of the items in my order?

How can I give feedback about your products?

How can I learn about new releases?

How should I wash my THORLO socks?

Can I get a discount?

What is the order delay?

Are there any shipping fees?

How long will it take to get my order?

Do you ship overseas?

Where do you ship from?

Shipping

Why was my order returned to you?

What is your returns and exchanges policy?

Returns & Exchanges

Do you have partnerships with influencers and athletes?

Partnership

How can I change my email address?

How can I reach out to you?

I lost my order/tracking number. Can you resend it to me?

I want to stop receiving SMS promos

What are the payment options accepted?

Can someone call me?

I want to unsubscribe to your mailing list

Care

What are the terms of Service?

What is your cookie policy?

What is your privacy policy?

What is Thorlo's Lifetime Guarantee?

Policy

Do you have a loyalty program?

Loyalty

What are the socks made of?

Where are your socks made?

Why  does THORLO use synthetic fabric?

What size should I buy?

What are the best socks for sweaty feet?

Do your socks contain latex?

Do the socks shrink?

Do you have 100% wool socks?

Do you have cotton socks?

Do you have socks for large calves?

How can I find items on Sale?

Do you have socks for diabetics?

Why are Thorlos so expensive?

Maximum Cushion Basketball

Moderate Cushion Golf

Light Cushion Pickleball

Light Cushion Tennis

Maximum Cushion Tennis

Light Cushion Running

Maximum Cushion Running

Lite Cushion Walking

Moderate Cushion Walking

Maximum Cushion Walking

Maximum Cushion Hiking

84N Runner

Lite Cushion Hiking

Moderate Cushion Hiking

Maximum Cushion Trekking

Moderate Cushion Outdoor Fanatic

Lite Cushion Outdoor Athlete

Moderate Cushion Trail Running

Maximum Cushion Ski Comfort Fit

Lite Cushion Ski Performance Fit

Lite Cushion Ski Custom Fit

Maximum Cushion Extreme Cold/Mountaineering

Maximum Cushion 12 Hour Shift

Moderate Cushion Safety Toe Work

Moderate Cushion Work

Moderate Cushion Postal Uniform

Lite Cushion Postal Compression

Lite Cushion Casual/Dress

Lite Cushion Western Boot

Moderate Cushion Western Boot

Moderate Cushion Western Dress

Maximum Cushion Combat Boot

Moderate Cushion Anti-Fatigue

Moderate Cushion Desert Boot

Moderate Cushion Military Boot

Product

How do I become a retailer?

How do I reach my local sales rep?

Retail

What’s the story of Thorlos?

About us

How does Try Now work?

Why does TryNow place an authorization on my credit card?

When does my trial period start?

Try Now Buy Later

Can I cancel my order?Updated 6 months ago