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Returns & Exchanges
How do I process a return or exchange?
We’ve made returns easy, so you can try your purchase before committing. **Extended returns for the holidays as of November 16th! Request a return until January 31st, 2026**. Use our Return Portal – this is the only way we accept returns. Do not send
What is THORLO's Lifetime Guarantee?
Our socks are engineered for excellence. Our raw materials are the best in the world, and we work hard to ensure that every stitch is perfect, but even the best materials have a lifespan and will eventually degrade. Thorlo's unique Lifetime Guarantee