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Returns & Exchanges

How do I process a return or exchange?

We’ve made returns easy, so you can try your purchase before committing. Use our Return Portal – this is the only way we accept returns. Do not send items without a return authorization – they will be returned to sender. Returns must be requested wit

What is THORLO's Lifetime Guarantee?

Our socks are engineered for excellence. Our raw materials are the best in the world, and we work hard to ensure that every stitch is perfect, but even the best materials have a lifespan and will eventually degrade. Thorlo's unique Lifetime Guarantee