THORLO logo
THORLO logo

All articles

What is Order Protection?Updated 4 months ago

Order Protection covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, defective items and missing items. 

If something goes wrong during shipping, you can quickly file a claim in a few clicks. You'll receive a refund or reshipment if your claim is approved. 

To protect your order, make sure Order Protection is toggled on in your cart. 

Was this article helpful?
Yes
No