Shipping TermsUpdated 4 hours ago

Shipping Fees

• US Orders:

  • Free shipping on orders over $65 (before tax).

  • $5 flat rate for orders under $65.

• Canada Orders:

  • $9 flat rate for orders under $150.

  • Import fees are included in your total.

Shipping Times

• Orders typically ship within 3–5 business days.

• During high-volume periods, processing may take longer.

• You’ll receive a tracking email once your order ships.

• Please allow 1–2 business days for the courier to update tracking info.

Shipping Locations

• We currently ship to the Continental US and Canada only.

• Not in those regions? Contact us to check for a distributor near you.

Shipping From

• All orders ship from North Carolina, USA.

Carriers

• US Orders: Shipped via USPS.

• Canadian Orders: Shipped via FedEx.

Freight Forwarders

• Orders shipped to freight forwarders are at your own risk.

• We are not responsible for lost packages marked as delivered to forwarding services.

Wrong Shipping Address

• We are not responsible for orders shipped to incorrect addresses.

• Double-check your address before placing your order.

• If you made a mistake, contact us ASAP. We’ll try to help, but changes may not be possible once shipped.

Missing or Incorrect Items

• Contact us within 7 days of receiving your order.

• Include a photo of the items you received for faster assistance.