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Shipping Insurance (Order Protection)

What is Order Protection?

Order Protection covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, defective items and missing items. If something goes wrong during shipping, you can quickl

How do I file a claim with Order Protection?

Click here to file a claim. Please note that you’ll only be able to file a claim if you purchased Order Protection when placing your order. You’ll typically get a response within an hour, and most claims are resolved that same day. Order Protection h

What does Order Protection cover?

Order Protection covers your order for the following reasons related:. Order Protection does not cover

How do I purchase Order Protection?

Orders above $100 USD before taxes are eligible to purchase shipping insurance with Order Protection. In your cart, there is a toggle to turn Order Protection on or off.  Turn on Order Protection to purchase protection for your order!. Before the ord

Need to opt-out of shipping insurance?

If the value of your cart is $100 or more, shipping insurance will automatically be applied to your order. In order to opt-out, use the toggle to opt-out. See below.